We are a small team. Please read below before reaching out — it will help us answer you faster.
Best ways to reach us:
| Reason to contact | Best method | Expected reply time |
|---|---|---|
| Order change or cancellation | Email (urgent) | Within 4 hours on business days |
| Product ingredient question | 1 business day | |
| Wholesale inquiry | Email with “WHOLESALE” in subject line | 2–3 business days |
| Press or collaboration | Email with “COLLAB” in subject line | 3–5 business days |
| General question | Contact form on website | 1–2 business days |
What we do not offer:
Phone support or physical walk-in pickup. We are an online-only brand.
Social media:
We are active on Instagram and Pinterest. DM us there for quick questions about how to use a specific oil. For order issues, please use email so we have a written record.